1. Refund Eligibility:

• Vendors may request a refund within [5] days from the date of payment for a valid reason.
• Valid reasons for refund may include technical issues preventing use of the platform, or any failure to deliver promised services.

2. Refund Process:

• To request a refund, vendors must submit a refund request via email to [your contact email].
• The request must include detailed reasons for the refund and any supporting documentation.
• Our team will review the request within [5] business days and notify the vendor of the approval or rejection of the refund.

3. Refund Approval:

• If approved, refunds will be processed within [6] days of approval.
• Refunds will be issued using the original method of payment unless otherwise specified.

4. Contact Information:

• For any questions regarding refunds, vendors can contact us at [your contact email].

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Pricing for Vendors:

1. Subscription Plans:

• Basic Plan: $[price] per month/year – Includes [list of features].
• Advanced Plan: $[price] per month/year – Includes [list of features].
• Custom Plan: Contact us for pricing tailored to specific needs.

2. Additional Services:

• [List any additional services offered to vendors with associated costs, e.g., marketing packages, premium support].

3. Payment Terms:

• All subscription fees are payable in advance.
• Transaction fees are deducted at the time of each transaction.

4. Renewals and Cancellations:

• Subscriptions renew automatically unless canceled before the renewal date.
• Vendors can cancel their subscription at any time, with the cancellation taking effect at the end of the current billing period.

5. Contact Information:

• For inquiries regarding pricing or subscription plans, vendors can contact us at [your contact email].